The Concerts Were Canceled Months Ago. So Where Are the Refunds?

In addition to the canceled reveals by Tool and Judas Priest, a number of different occasions that have been on the enviornment’s calendar this yr, together with by Elton John and Michael Bublé, have been rescheduled for 2021 and 2022. Under Ticketmaster’s typical enterprise preparations, the ticketing cash from these reveals additionally would have been forwarded to Mr. Prokhorov’s firm.

The New York Islanders, the National Hockey League crew lengthy related to the Coliseum, canceled six house video games due to the pandemic, and, in accordance with data from the crew, refunds for these tickets have been paid to followers.

In the spring, as all excursions got here off the street, the prospect of billions of in potential ticket refunds grew to become a hot-button subject for the live performance trade, and a rallying level for pissed off followers. But by May, a lot of that drawback had seemingly been resolved, when Live Nation and AEG, the two firms that dominate touring, introduced refund insurance policies.

In August, Live Nation mentioned it had processed $695 million in refunds by means of June, and was anticipating to pay $270 million extra in coming months. About two-thirds of that whole, the firm mentioned, is for occasions placed on by Live Nation itself. (Ticketmaster additionally sells tickets on behalf of 1000’s of different purchasers.)

But the international touring market, which is estimated at greater than $20 billion, contains much more gamers than simply Live Nation and AEG, and fan complaints about lacking refunds or unresponsive venues dot social media.

The Nassau Coliseum, nonetheless, is an particularly high-profile case. Opened in 1972, it has lengthy been a part of the mainstream live performance circuit, together with a detailed affiliation with Billy Joel.

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