Master List Of Airline Coronavirus Change And Cancellation Policies (Includes European Airlines)


“What should I do about my trip?” It’s a query we’re listening to usually and albeit, the solutions aren’t crystal clear. The finest you are able to do is ensure you’re making choices based mostly on the very best accessible data. Here’s how the airways are dealing with points relating to COVID-19, extra generally often called coronavirus. As insurance policies change each day, we’ll you should definitely replace this often with probably the most present directives.

This checklist might be up to date each day. Last up to date March 12, 9:36 a.m.

If your flight is cancelled by the airline, in response to the US Department of Transportation you’ll be eligible for a money refund, full cease. The European Union has the same rule, generally often called Rule 261, that gives for refunds for any flights that arrive into, journey via, or depart Europe.

For extra cancellation details about Sporting occasions, concert events, and different public gatherings try our grasp checklist of occasion cancellations. 

Related: Compare & Buy Travel Insurance for 2020

U.S. Airlines

American Airlines

American Airlines is permitting prospects who purchased tickets earlier than March 1, 2020 and scheduled to journey till April 30 to rebook with no change price. Tickets must be modified and journey should begin earlier than December 31, 2020. You’ll must pay for any fare distinction. Tickets booked between March 1 and 31, 2020 for any date can be modified fee-free. 

American can also be permitting adjustments and refunds for tickets to: 

  • Italy or South Korea bought on or earlier than February 24, 2020 
  • Hong Kong bought on or earlier than January 28, 2020 
  • China purchased on or earlier than January 24, 2020 

Delta Air Lines

Delta led the main US Airlines with versatile cancellation insurance policies for patrons affected by journey limitations as a consequence of coronavirus. All tickets bought on or earlier than March 9, 2020 for journey till April 30, 2020 may be modified with no service price. Tickets have to be re-issued and journey should start by Dec 31, 2020.  

Tickets bought between March 1 and 31 for journey till February 25, 2021 are additionally eligible for fee-free adjustments. Travelers booked to COVID-19 affected locations, together with these in Italy, China and South Korea, earlier than May 31st, 2020 can be re-booked with waived change charges. 

If you like, you possibly can cancel your flight booked on or earlier than March 9, 2020 and your funds might be accessible for one yr out of your unique ticket’s challenge date. Note that this doesn’t imply that your cash might be refunded, and even that it is possible for you to to buy a brand new ticket fully with the funds out of your ticket. Fare variations will apply, so in case your new flight is dearer you’re on the hook for the distinction. 

Frontier Airlines

Frontier makes the method extra onerous than different airways however has instituted some insurance policies to make tickets extra versatile on this difficult atmosphere. To be frank, Frontier has the least customer-friendly insurance policies of any US Airline. 

Tickets might solely be modified by cellphone and solely could also be modified or refunded for flight credit score one time. Fare variations will apply. Frontier’s flight credit are solely legitimate for 90 days from the cancellation date. For modified flights, journey have to be accomplished by November 9, 2020. 

  • Flights booked earlier than March 10, 2020 for journey earlier than April 30, 2020 could also be modified. 
  • Flights booked March 10-31, 2020 for journey via November 9 could also be modified. Frontier has an present coverage that tickets modified greater than 60 days earlier than departure.

JetBlue

JetBlue is waiving cancellation and alter charges for all flights based mostly on the acquisition date.

  • Travel dates of March 10 to April 30, 2020, whatever the ticket buy date.
  • Tickets for journey earlier than June 1, 2020 could also be exchanged in the event that they had been bought after February 27, 2020. 
  • For new bookings between March 6 and 31, 2020 for flights earlier than September eight, 2020, change and cancellation charges are additionally waived. 

New flights have to be accomplished by October 24, 2020. Refunds are issued as JetBlue credit score, legitimate for one yr from the problem date. This is the longest window of any US airline, as most others’ credit are legitimate for one yr from ticket buy date.  

Southwest Airlines

Southwest Airlines doesn’t must make particular lodging for COVID-19 as a result of it already presents probably the most beneficiant change and cancellation insurance policies within the airline trade.  As lengthy as you alter your ticket ten minutes earlier than flight time, you will get your flight re-booked or refunded into journey credit score with out penalty. You’ll simply must pay any fare distinction that applies once you re-book your flight.  Note that journey funds are good for one yr and have to be utilized by the particular person whose title is listed on the ticket.

Spirit Airlines

Unlike the opposite airways, Spirit has not instituted a date-specific change coverage. Instead, they’re extending a suggestion of a one-time fee-free change or cancellation.  Fare distinction will apply. If you select to cancel, you’ll obtain flight credit score that’s legitimate for six months. Note that this implies you could have six months to e book your flight, so successfully you should have 9-12 months to make use of it based mostly on how far upfront Spirit has posted its schedule.

Spirit will not be permitting fee-free adjustments on-line, however you should utilize their customer support through textual content possibility, which in my expertise is kind of responsive. 

United Airlines

Tickets bought from March three to 31, 2020 may be modified or canceled with out charges for dates via the tip of schedule. All tickets bought previous to March three, 2020 may be re-booked till December 31, 2020, or a yr from the unique ticket challenge date. 

Tickets booked to China and Hong Kong with a journey date earlier than June 30, 2020 are eligible for fee-free rebooking or a money refund, even on non-refundable fares. Tickets to Italy and South Korea earlier than June 30 are eligible for re-booking with out charges, however not for money refunds.  

A fare distinction will apply for dearer tickets. If the brand new ticket is cheaper than the one you bought, the distinction is not going to be refunded. In that case you’re higher off cancelling the ticket and rebooking on the cheaper value. . Canceled tickets retain their unique worth for journey on United 12 months for following their unique challenge date.  You may then use the rest in the direction of a brand new ticket. 

International Airlines

Based on the scenario on the bottom, it might be extra probably that your flight will get cancelled than you having to rebook by yourself. If your flight will get cancelled, you’ll be eligible for a money refund. If you wish to change your plans earlier than flights are literally cancelled, listed here are the latest insurance policies. 

Some international locations not on the checklist of most affected international locations, notably Israel and Kuwait, have cancelled all flights from a protracted checklist of nations.Things are fluid to say the least, however this checklist might be up to date each day.  

If your flight is cancelled by the airline, in response to the US Department of Transportation you’ll be eligible for a money refund, full cease. The European Union has the same rule, generally often called Rule 261, that gives for refunds for any flights that arrive into, journey via, or depart Europe.

European Arrival Restrictions

The most essential factor to know is that US residents and authorized residents ARE allowed to journey to the United States from Europe. However, we should always count on widespread cancellations of flights to and from Europe as a consequence of diminished demand. 

Any U.S. citizen or lawful U.S. everlasting resident returning to the United States who has traveled to one of many Schengen Area international locations inside the earlier 14 days should enter the United States via an authorised airport. The checklist of airports presently processing flights from COVID-affected areas are:

  • John F. Kennedy International Airport (JFK), New York
  • Chicago O’Hare International Airport (ORD), Illinois
  • San Francisco International Airport (SFO), California
  • Seattle-Tacoma International Airport (SEA), Washington
  • Daniel Okay. Inouye International Airport (HNL), Hawaii
  • Los Angeles International Airport (LAX), California
  • Hartsfield-Jackson Atlanta International Airport (ATL), Georgia
  • Washington Dulles International Airport (IAD), Virginia
  • Newark Liberty International Airport (EWR), New Jersey
  • Dallas/Fort Worth International Airport (DFW), Texas
  • Detroit Metropolitan Wayne County Airport (DTW), Michigan

 Foreign nationals who’ve visited the next European international locations within the final 14 days previous their entry are affected by the brand new restrictions. This checklist consists of:

  •  Austria
  • Belgium
  •  Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland 

Aeroflot

Passengers with tickets to Italy and Israel till May 31, 2020 might:

  • Rebook to a unique date up till December 31, 2020. Fare variations apply.
  • Rebook to a unique vacation spot up till December 31, 2020. Fare variations apply.
  • Get a full money refund.

Passengers with tickets to Germany, Spain or France till May 31, 2020 might:

  • Rebook to a unique date up till May 31, 2020. Fare variations apply.
  • Rebook to a unique vacation spot up till May 31, 2020. Fare variations apply.

Air France/KLM

Air France and KLM have instituted a versatile reserving coverage for all tickets issued as much as March 31, 2020. Tickets could also be rebooked for a later date up till May 31, 2020, or passengers have the choice to obtain a non-refundable voucher good for 12 months. The voucher can be utilized interchangeably on Air France, KLM, Delta or Virgin Atlantic. 

  • Tickets booked to China earlier than May 31, 2020, could also be re-booked no later than June 30, 2020. They are additionally eligible for re-booking onto one other route or for a money refund.
  • Tickets booked to Italy earlier than April 30, 2020, could also be re-booked no later than May 31, 2020. You can even obtain a voucher good for journey for the worth of your ticket. 
  • Tickets booked to Singapore on KLM solely earlier than February 27, 2020 for journey till March 31, 2020 could also be rebooked no later than April 30, 2020. You can even obtain a voucher in the direction of a brand new ticket to a different vacation spot. 
  • Tickets booked to Seoul, South Korea till April 30, 2020 are eligible for re-booking till May 31, 2020. They are additionally eligible for a money refund if the ticket was booked through KLM or a voucher if the ticket was issued through Air France. 

Alitalia

As one may think, Italy’s nationwide provider has been closely affected.  That stated, its coverage is kind of restricted. Passengers who bought their tickets Internationally are eligible for adjustments.  Tickets issued earlier than March three, 2020 with journey till April three, 2020 can have the date modified as much as June 30 ,2020. They even have the choice of fixing the vacation spot and flying on the date of their unique ticket. 

British Airways

Tickets bought earlier than March three, 2020 to Italy and Hong Kong could also be modified or cancelled with limitations.

  • Tickets from London to all Italian locations via April four, 2020 can both be rebooked for a later date or refunded.
  • Tickets to and from Hong Kong earlier than May 31, 2020, you could have the choice to rebook to a later date. Both departure and arrival gateways should stay the identical.  

Tickets bought between March three and March 31, 2020, may be both rebooked inside 12 months of departure or refunded through flight voucher. The flight voucher is sweet for 12 months from unique date of departure. 

EasyJet

No change and cancellation coverage particular to the COVID-19 outbreaks; insurance policies are continuing as regular at the moment. Flight which are cancelled by EasyJet might be eligible for refund, however in any other case you’re out of luck. 

Iberia

Iberia has fairly an elaborate set of circumstances listed on their web site, however all of them share in frequent the flexibility to request a voucher for the quantity of the flight if the opposite circumstances are met. The vouchers are legitimate for journey till December 31. 

  • Italy: In basic, flights may be rebooked to journey as late as June 15, 2020. The legitimate dates for this supply differ by metropolis in Italy, however all cities are eligible for the flight voucher if re-booking isn’t an possibility.
  • Madrid: If you could have a flight to Madrid earlier than April 30, 2020, you possibly can rebook for chosen dates up till November 30, 2020. Blackout dates embrace a lot of the summer time and different peak dates so the voucher possibility might make extra sense. 
  • From the U.S. to Europe: Same coverage as Madrid. If you’re flying to Europe, it’s probably you’re transiting Madrid anyway.
  • Japan: If you could have a flight to Japan earlier than April 30, 2020, you possibly can rebook for chosen dates up till November 30, 2020. 
  • Shanghai: If you could have a flight to Shanghai earlier than April 30, 2020, you possibly can rebook for chosen dates up till November 30, 2020.

Lufthansa, Austrian, Swiss, Brussels, Air Dolomiti (Lufthansa Group)

The Lufthansa group of airways has a sweeping coverage that’s fairly clear.  All tickets booked earlier than March 5, 2020, with journey earlier than April 30, 2020 can can re-booked as late as December 31, 2020 with no change price. Flights booked between March 6 and 31, 2020 are additionally eligible for re-booking till December 31.  Fare variations will apply.

Ryanair

No coronavirus-specific coverage is in impact at the moment, insurance policies are continuing as regular at the moment. Flights cancelled by Ryanair might be eligible for refund, in any other case you’re out of luck.  

SAS

Tickets booked earlier than March 5, 2020 for journey till April 30, 2020 to, from and inside Europe (besides inside Scandinavia) are eligible for rebooking for a departure date earlier than November 30, 2020. 

Tickets booked between March 6 and 19, 2020 for journey till November 30, 2020 could also be modified for a unique flight date till November 30, 2020 with no price.  Fare variations apply and vacation spot and return have to be the identical. 

Turkish Airlines

Turkish has a fee-free change coverage for all worldwide bookings. If you bought your ticket earlier than March 5, 2020, you possibly can re-book for a journey date till December 31, 2020 supplied you make the request earlier than March 16, 2020.

Tickets bought between March 6 and March 24, 2020, are eligible for rebooking till December 31, 2020, so long as you re-book inside 5 days of the brand new flight. 

Information for added worldwide carriers might be added as quickly as attainable. 

Related: Compare & Buy Travel Insurance for 2020

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